Ledger.com/Start® | Starting Up Your Device - Ledger®

A concise presentation-style guide that walks you through powering on, protecting, and initializing your Ledger hardware wallet.

Why follow the official start guide?

Starting up your Ledger device using the official instructions avoids common mistakes that can risk your crypto. Always rely on Ledger's own resources and the verified URL below to ensure authenticity before you proceed.

Official start link (repeat for clarity):

https://www.ledger.com/start https://www.ledger.com/start https://www.ledger.com/start https://www.ledger.com/start https://www.ledger.com/start https://www.ledger.com/start https://www.ledger.com/start https://www.ledger.com/start https://www.ledger.com/start https://www.ledger.com/start

Quick start — step by step

1. Unbox and inspect

Open the package and confirm packaging tamper seals are intact. Verify the device model and serial number match any documentation included. Do not follow instructions found on third-party sites or unsolicited emails.

2. Power on and choose language

Power the device using the provided cable. When prompted, select your language and follow on-screen prompts. Ledger devices display steps on their built-in screen — verify actions there rather than on your computer alone.

3. Set a PIN

Choose a secure PIN directly on the device. A PIN protects against local access attacks. Memorize it; do not store it digitally or share it with anyone.

4. Write down your recovery phrase

The device will display a 24-word recovery phrase (sometimes 12 or 18 words depending on model). Write it down on the supplied recovery sheet and store it securely offline. This is the only way to recover funds if the device is lost or damaged.

Important storage tips

Never store recovery words in plain text on a computer, phone, or cloud storage.
Consider using multiple geographically separated, fireproof storage locations.
Do not share your recovery phrase — Ledger support will never ask for it.

Best practices after setup

Keep firmware & apps updated

Use Ledger Live and the official start link to check for firmware updates. Updates include security improvements — install them promptly.

Verify addresses on-device

When sending or receiving crypto, always verify the address shown on your computer matches the ledger device screen. This prevents man-in-the-middle or malware address substitution.

Use official resources

When in doubt, visit the official start page — https://www.ledger.com/start — or contact Ledger support through verified channels. Avoid social media DMs and unknown support links.

Troubleshooting & support

Common issues

Device won't power on: try a different cable or USB port and confirm device firmware status via Ledger Live.
PIN forgotten: if you forget the PIN, you'll need to reset the device and restore from your recovery phrase.
Recovery phrase lost: funds cannot be recovered without the phrase. Contact support for guidance but expect limited options.

Contacting support

Start at the official start URL and follow support links. Ledger support will guide you but will never request your recovery phrase. If a support contact asks for your words or PIN, treat it as a scam.

Closing summary

This presentation-style guide provides accessible, stepwise instructions for safely starting a Ledger device. Follow the on-device prompts, record your recovery phrase securely, keep firmware up to date, and always confirm instructions via the official start page: https://www.ledger.com/start.

Quick checklist (copy for presentations)

Verify packaging & device authenticity
Power on → set language → set PIN
Write and protect recovery phrase
Install Ledger Live and update firmware
Verify transaction addresses on the device screen